Frequently Asked Questions

Yes, we offer custom printing including rotary screen printing (MOQ 1,000–2,000 meters), digital printing (no MOQ, ideal for sampling and small runs), and sublimation printing (ideal for polyester fabrics). Digital printing allows unlimited colors and complex patterns with no setup cost, making it perfect for prototypes and limited editions. Rotary screen printing is more cost-effective for large volumes. We can print on both woven and knitted fabrics, and combine printing with functional finishes such as moisture-wicking or UV protection.

We protect your IP through mutual NDAs, restricted access production lines, and exclusive development agreements. Your custom fabric specifications, designs, and formulations are stored in a separate database accessible only to authorized personnel. For exclusive developments, we commit contractually not to sell identical fabrics to other customers. We can also implement physical separation in the factory for sensitive productions and provide chain-of-custody documentation. IP protection is fundamental to our OEM/ODM service philosophy.

Yes, we develop fabrics meeting military and tactical specifications including NIR (Near Infrared) compliance, flame retardancy (NFPA 2112, EN ISO 11612), high-visibility (EN 20471), and anti-static (EN 1149). Our tactical fabric developments include ripstop nylon for uniforms, Cordura-based fabrics for gear, and FR modacrylic blends for protective clothing. We understand the stringent testing and documentation requirements for military contracts and can provide full compliance packages including Berry Amendment analysis for US military procurement.

ODM customization typically takes 2–4 weeks from specification to approved sample. Since the base fabric construction already exists, the process involves: selecting the base fabric from our library (1–2 days), customizing color and finish (1–2 weeks for lab dips and finishing), and producing sample yardage for approval (3–5 days). Bulk production follows within 15–25 days after sample approval. This is significantly faster than full OEM development (4–8 weeks) because the engineering and testing phases are already completed.

Yes, we offer white-label and private-label services where we produce fabrics under your brand name with your labeling, packaging, and documentation. This includes custom woven labels, hangtags, care labels, polybag packaging, and even custom roll headers with your branding. White-label is ideal for distributors and retailers who want to offer functional fabrics under their own brand without investing in manufacturing infrastructure. Minimum order quantities and lead times are the same as standard OEM production.

Yes, we can analyze a competitor's fabric sample and develop a matching or improved version. Our lab performs composition analysis (burn test, chemical dissolution), construction analysis (yarn count, density, weave pattern), and performance testing (weight, stretch, hand feel, functional properties) to reverse-engineer the fabric. We then develop a production-ready version that matches or exceeds the original specification. This service is provided under NDA to protect your sourcing confidentiality. Turnaround time is 3–5 weeks from sample receipt to developed fabric.

We serve outdoor apparel, tactical and military, athletic and sportswear, workwear and safety, medical textiles, fashion and lifestyle, and transportation seating industries. Each industry has distinct requirements: outdoor needs waterproof-breathable and UV protection; tactical requires FR and NIR compliance; athletic demands moisture-wicking and stretch; workwear needs abrasion resistance and high-visibility; medical requires antimicrobial and sterile-compatible fabrics. Our R&D team has experience across all these sectors and can recommend optimal fabric solutions for your specific industry.

Yes, every fabric we produce comes with a comprehensive technical data sheet (TDS) including: composition, construction, weight (GSM), width, yarn count, color fastness ratings, physical properties (tensile/tear strength, elongation), functional performance data (MVTR, hydrostatic head, wicking grade), wash care instructions, and applicable certifications. The TDS is provided with samples and updated for bulk production. Technical data sheets are essential for your garment tech pack, quality documentation, and compliance records.

Yes, we offer expedited development for urgent projects with a 7–10 day turnaround for initial samples. Rapid prototyping uses digital printing for patterns, in-stock yarns for construction, and express lab dip services. This is ideal for trade show samples, investor presentations, or market testing where speed is more important than full customization. Once the rapid prototype is validated, we transition to standard development for the production-ready version. Rapid prototyping incurs a 30–50% surcharge over standard development rates.

Design changes during development are accommodated with transparent communication about cost and timeline impacts. Minor changes (color adjustment, weight fine-tuning) can usually be made within the existing timeline at no additional cost. Major changes (composition change, new finish, construction modification) may extend the timeline by 1–3 weeks and incur additional development fees. We document all change requests and their impacts in writing before proceeding, ensuring you have full visibility into the implications before making a decision.

Standard production lead time is 15–25 days for in-stock fabrics and 25–40 days for custom-dyed/finished fabrics after sample approval and deposit payment. In-stock fabrics can ship within 3–5 days. Custom development (new composition/construction) requires an additional 4–8 weeks before bulk production. Lead time depends on order volume, fabric complexity, finishing requirements, and seasonal production load. We provide a confirmed delivery date on the proforma invoice and update you weekly on production progress. Rush production (10–15 days) is available for an additional fee.

We offer sea freight (FCL and LCL), air freight, and express courier (DHL, FedEx, UPS) depending on your urgency and budget. Sea freight is the most cost-effective for bulk orders (15–35 days transit), air freight balances speed and cost (5–10 days), and express courier is fastest for samples and small orders (3–7 days). We can ship under FOB, CIF, DDP, or EXW terms per your preference. For DDP shipments, we handle customs clearance and door-to-door delivery. All shipments include tracking and insurance.

We support FOB (Free On Board), CIF (Cost, Insurance, Freight), DDP (Delivered Duty Paid), EXW (Ex Works), and FCA (Free Carrier). FOB is our default term for sea freight — you arrange shipping from the port; CIF includes freight and insurance to your destination port; DDP is door-to-door with customs handled by us; EXW means you handle all logistics from our warehouse. For air freight, we typically use DAP (Delivered at Place). We recommend DDP for first-time customers to simplify the import process.

Standard packaging is roll packing: fabric is wound on cardboard tubes, wrapped in plastic film, and packed in woven PP bags. For sea freight, rolls are loaded into containers either loose or on pallets. Custom packaging options include: hanger packing (for ready-to-cut garment production), carton packing (for small quantities or fragile fabrics), vacuum packing (to reduce volume and shipping cost), and labeled rolls with your purchase order and style numbers. Special packaging requests can be accommodated with advance notice.

Yes, we provide tracking information for all shipments. For express courier, you receive a tracking number within 24 hours of dispatch. For sea freight, we provide the bill of lading number, container number, and vessel name with estimated arrival date. For air freight, we provide the air waybill (AWB) number. We also send weekly status updates during production and a shipping confirmation with all logistics documents once the goods are dispatched.