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Find answers to commonly asked questions about our products, services, and processes.
Our standard MOQ is 500–1,000 meters per color for custom-dyed functional fabrics, and 300 meters for in-stock items. The exact MOQ depends on the fabric type, customization level, and dyeing requirements. For example, piece-dyed polyester fabrics typically require 1,000 meters per color, while solution-dyed yarns may need 2,000 meters. We also offer flexible MOQ options for new customers who want to test the market before committing to large volumes. Contact our sales team with your specific fabric requirements for a precise MOQ quote.
Yes, we offer reduced MOQ for first-time orders — typically 100–300 meters for initial development. We understand that new partnerships require testing and validation, so we provide flexible MOQ options to help you evaluate our fabric quality before scaling up. For in-stock fabrics, there is effectively no minimum order. For custom development, we can produce lab-dip samples and small batch trials with as little as 50 meters. Once you confirm the quality and move to bulk production, standard MOQ applies.
Our fabric pricing is based on fiber composition, fabric weight (GSM), width, finishing treatments, order volume, and market conditions. Custom functional treatments such as antimicrobial coating, DWR, or flame-retardant finishing add to the base cost. Larger order volumes receive tiered discounts. We quote in USD per meter or per yard, depending on your preference. Raw material fluctuations (especially polyester and nylon) may affect pricing, so we typically hold quotes valid for 30 days. Contact us for a detailed quote based on your specifications.
We accept T/T (telegraphic transfer), L/C (letter of credit), PayPal, and Western Union. For new customers, the standard payment term is 30% deposit in advance and 70% balance against the bill of lading copy. For established customers with a track record of repeat orders, we can offer more flexible terms such as net-30 or net-60. For sample orders under $500, PayPal is the fastest option. L/C is recommended for orders exceeding $50,000 to protect both parties.
Yes, we offer volume-based tiered pricing for bulk orders. Orders exceeding 5,000 meters receive a 3–5% discount, and orders over 10,000 meters receive 5–8% off the standard price. For long-term partnership agreements with annual volume commitments, we can negotiate customized pricing with locked-in rates for 6–12 months. The exact discount depends on the fabric type, total volume, and market conditions at the time of order.
Yes, we maintain an in-stock inventory of popular functional fabrics with no MOQ requirement. In-stock items typically include our best-selling moisture-wicking jerseys, fleece fabrics, and waterproof-breathable shells in standard colors. These are available for immediate shipment within 3–5 days. In-stock fabrics are ideal for urgent sampling, small-batch production, or market testing. Check our In-Stock page for current availability, or contact us for the latest inventory list.
Custom fabrics typically cost 15–30% more than in-stock equivalents due to setup costs, dyeing minimums, and development labor. In-stock fabrics benefit from economies of scale since they are produced in bulk for general availability. Custom fabrics, however, offer unlimited options for color, weight, composition, and functional finishes tailored to your brand's specifications. For brands testing a new product line, starting with in-stock fabric and transitioning to custom production once volumes stabilize is a cost-effective strategy.
Yes, we accept orders in both meters and yards. Our production system handles both units seamlessly. When quoting, we default to meters but can convert to yards upon request. For reference, 1 meter = 1.0936 yards. If your garment tech pack specifies yardage, simply provide the total and we will convert it internally. Our shipping documents can also be formatted in either unit to match your customs requirements.
We will replace the non-conforming fabric at our expense or issue a full refund. Every bulk order ships with a quality inspection report, and we hold retained samples for comparison. If you discover a quality issue, contact us within 15 days of receiving the goods with photos and a description of the defect. Our QC team will review the issue, and if the claim is validated, we will arrange replacement production on an expedited timeline or process a refund according to the agreed terms.
Yes, we issue a detailed proforma invoice for every order before production begins. The PI includes fabric specifications, quantity, unit price, total amount, payment terms, delivery timeline, shipping terms (Incoterms), and bank details. The PI serves as the official order confirmation — production starts only after you sign and return the PI with the deposit payment. We can also revise the PI if specifications change before production commences.
Changes are possible before production starts but restricted once dyeing or weaving begins. If you need to modify quantity, color, or specifications, contact your sales representative immediately. Changes made before the fabric enters production can usually be accommodated at no extra cost. Changes after production has started may incur additional charges for materials and labor already committed. We will always communicate the cost implications before proceeding with any changes.
Yes, we offer stock-holding agreements for long-term customers with predictable volume needs. Under a consignment arrangement, we produce and warehouse your dedicated fabric inventory, releasing shipments according to your production schedule. This reduces your working capital tied up in inventory and shortens your lead time to 3–5 days for call-off orders. Minimum annual volume commitments apply. Contact us to discuss a tailored stock-holding program.
We primarily quote in USD, but we can also quote in EUR, CNY, or GBP upon request. For international B2B transactions, USD is the most common and stable currency. If you prefer another currency, we will apply the current exchange rate and include a small hedge margin to account for currency fluctuation risk. The chosen currency will be specified on the proforma invoice and remain fixed for the duration of that order.
Woven fabrics are generally 10–20% more expensive than knitted fabrics of similar weight and composition, due to slower production speeds and higher yarn consumption. Knitted fabrics offer better stretch and recovery, making them ideal for base layers and activewear. Woven fabrics provide superior dimensional stability and tear strength, suited for outer shells and tactical gear. The price difference narrows for high-performance fabrics with specialized finishes, where the treatment cost dominates over the construction cost.
Lab dips are free for confirmed orders, but we charge a nominal fee for standalone color matching services. When you place a bulk order, we provide up to 3 lab dip iterations at no cost to ensure the color meets your requirements. For standalone color development without a confirmed order, the fee is typically $30–$50 per color, which is deducted from your bulk order if you proceed. Pantone TCX codes or physical color samples accelerate the matching process.